Stern Mold

When living in a rental unit, virtually any type of issue with the unit’s structure must be called to attention by way of your property manager. That also includes a mold infestation, which may or may not be directly related to personal property in your household.

Here are some tips on filing a mold complaint:

• Notification — Notify your property manager of mold. Orally notifying them is good, but always take it one step further by writing a letter and making a duplicate, then putting it in the property managers mailbox. Make sure it’s dated, too.

• Pictures — Take pictures of the mold problem; you can even use your cell phone if it has a camera. Make sure you get several angles, and offload the pictures to a computer. If needed for evidence, you’ll know where to find them and they won’t be inadvertently deleted from your phone.

• File a Written Complaint — If the property manager or owner of the building won’t act quickly for mold treatment, you can file a written complaint with the housing department in your city, town or jurisdiction. Check online or go down to City Hall and ask questions about filing a legal complaint.

In most situations your property manager will be willing to help cure any mold problem that you may find. It’s in their best interest to take care of the problem as quickly and effectively as possible, to prevent health issues or legal actions from affecting their bottom line.

If you have questions about mold treatment in your rental, please contact Stern Mold. We will work with you and your property manager to rid your home of mold.